Terms & Conditions

1. Acceptance of these Terms

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, do not use the website.

2. Services

We provide OTC crypto trade coordination, including requests to buy or sell digital assets (e.g., BTC, ETH, USDT) and related settlement communication. Transaction availability may depend on compliance checks, liquidity, and operational constraints.

3. Quotes and execution

• Any quote is indicative until confirmed by an agent.
• Rates may change due to market volatility until the quote is locked/confirmed.
• You are responsible for verifying all transaction details (asset, network, wallet address, bank details) before sending funds.

4. Compliance (AML/KYC)

We may request identity verification and additional information to comply with applicable laws and to prevent fraud and suspicious activity. We may refuse or delay service if required checks cannot be completed.

5. User responsibilities

• Provide accurate and complete information.
• Use lawful funds and comply with applicable regulations in your jurisdiction.
• Maintain secure control of your wallets, devices, and credentials.

6. Risk notice

Digital assets can be volatile. Crypto transfers are generally irreversible once broadcast and confirmed. Network fees and confirmation times can vary. Always confirm the correct network and destination address.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for losses resulting from market volatility, user error (including incorrect addresses), network delays, third‑party service interruptions, or events beyond our reasonable control.

8. Intellectual property

All website content, branding, and design elements are owned by us or licensed to us and may not be copied or reused without permission.

9. Changes

We may update these Terms at any time by posting a revised version on this page. Continued use of the website after changes means you accept the updated Terms.

10. Contact

Email: support@onchain-support.info

Phone: +1 833 356 9231

Last updated: 2025-01-01